Need Help and Support
Support for Domestic Abuse Victims
If you or someone you know is in danger and needs immediate help, always call the police on 999.
If you can't speak, use the Silent Solution. Dial 999 from a mobile and press 55 when prompted by the operator.
Click below to read about the support available.
Domestic Abuse Help
If you, or someone you know, have been affected by child abuse, the following organisations may be able to help. If you are in immediate danger, you should dial 999.
ChildLine
If you’re a child and in a situation where you may be experiencing domestic abuse, Childline can offer some advice or support via their free, 24-hour confidential helpline for children and young people who need to talk.
Phone: 0800 1111
Kidscape
Kidscape provides information and advice on bullying and child protection to young people, parents and carers.
Northamptonshire Children's Trust
Contact the Children's Trust
Contact the Northamptonshire Children's Trust or give feedback on its services through its website.
You can report a concern, use a general enquiry form or phone the customer service centre.
Report a concern about a child
Northamptonshire Children’s Trust delivers services across Northamptonshire that support children, young people, their families and our community.
You can read more on the Trust's website, which includes information on:
- reporting a concern about a child
- reporting a concern about an adult working with a child
- safeguarding advice and support for professionals
- bullying advice
- children in employment and entertainment
- staying safe online
- what happens if your child is referred for support
The National Domestic Abuse Helpline
The 24 hour National Domestic Abuse Helpline, run by Refuge is for women experiencing domestic abuse, their family, friends and others calling on their behalf.
Phone: 0808 2000 247
Non-Emergencies
If you are worried about the safety or welfare of a child and are satisfied there is no immediate danger, please report a concern about a child to Northamptonshire Children's Trust.
Whether you are a child, parent, carer or professional, the Trust's website offers important guidance and explains how the reporting process works.
Emergencies
If it is an emergency and you think a child may be in immediate danger please contact the emergency services directly by calling 999.
Domestic Abuse Support Contacts, Numbers and Websites
Local Contacts
| Organisation | Contact Number | |
| Suflower Centre | Advice, help to create plans to keep you and your family safe, and crisis intervention | 01604 888211 |
| Northamptonshire Domestic Abuse Service | Supporting victims of domestic abuse | 0300 012 0154 |
| Eve | Supporting victims of domestic abuse | 07827 239496 |
| Northamptonshire Rape Crisis | Advice and support for victims of rape or sexual abuse | 0300 222 5930 |
| Serenity Northamptonshire | Support for victims of rape or sexual assault | 01604 601713 |
| Voice | Emotional and practical support as well as information to male and female victims and witnesses of crime who may be required to go to court | 0300 303 1965 |
| Northamptonshire Police |
Non-emergency
In an emergency always dial |
101
999 |
|
Information and advice if you have concerns for yourself or an adult’s safety |
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| Northamptonshire Safeguarding Children Board |
Information and advice if you have concerns for a child's safety |
|
National Contacts
| The National Domestic Abuse Helpline | 0808 2000 247 (24 hours a day) | |
| Women’s Aid | Provides help and support, as well as a live web chat service | |
| Respect | Helpline for male victims of domestic abuse | 0808 8010 327 (Monday to Friday, 10am to 5pm) |
| GALOP | Supports LGBT+ people who have experienced abuse and violence | 0800 999 5428 |
Support for Addictions (Alcohol, Drugs and Gambling)
If you, or someone you know, have been affected by addiction, the following organisations may be able to help.
Click below to read about the support available.
Alcohol Addiction
Drinkline
Drinkline is a confidential helpline for those worried about their own or someone else's drinking. They can put you in touch with your local alcohol advice centre for help and support.
Phone: 0300 123 1110
Alcohol Addiction
Realising you have a problem with alcohol is the first big step to getting help.
You may need help if:
- you often feel the need to have a drink
- you think your drinking is causing health issues
- you get into trouble or have problems because of your drinking
- other people warn you about how much you're drinking
NHS Information
Alcoholic Anonymous
Alcoholics Anonymous provides opportunities to share experience, strength and hope to recover from alcoholism.
Phone: 0800 9177 650
Help and Advice on Drugs
Talk to Frank
Talk to Frank for everything you need to know about drugs, their effects and the law, including:
- advice on peer pressure
- advice if you're worried about a friend
- advice if you're worried about a child
- to find local support
Drug Abuse
With the right help and support it's possible for you to get drug-free and stay that way. If you need treatment for drug addiction, you're entitled to NHS care.
Drug and Alcohol Support Contacts, Numbers and Websites
Adfam
Adfam is a charity that works to improve support for those affected by someone else's substance use. The Adfam website includes a directory of useful organisations.
STAR
STAR stands for Support, Treatment, Advice and Recovery, provides a single front door to accessing drug and alcohol support services across Northamptonshire.
STAR can be used by clients, family members of those with drug and alcohol problems and professionals who work with clients with substance misuse issues.
For support, call 0808 169 8512 from Monday to Friday between 9am and 4:30pm
STAR Services
STAR offers a number of different services depending on your needs including:
- Support and treatment for over 18s
- Support and treatment for under 18's
- Support for family members
- Recovery support and activities, led by peers
- Training for professionals and volunteers
Top Tips
Get tips to help you cut down on alcohol on the NHS website.
Other Support Available for Drugs and Alcohol Abuse
| Drink Free Days | Is a simple and easy way to track the days you drink alcohol and the days you don't. Feel healthier, lose weight and save money - simply nominate days to take off drinking and get daily support to help you stick to it. |
| Alcoholics Anonymous (AA) | Is a fellowship of people who share their experience, strength and hope with each other to solve their common problem and help others to recover from alcoholism. |
| Al-Anon Family Groups | Are for the families and friends of alcoholics who share their experience, strength, and hope in order to solve their common problems. Family Groups meet regularly across Northamptonshire. |
